All rewards/discounts are obtained from particular brands and their usage is in adherence to their policies. Offers availed from Hoopoun have no specific instructions, in case of difficulty redeeming them, you can connect with their customer care support.
The process of redeeming the offers and obtaining rewards is mentioned in ‘how it works for users’ section. It is advisable to please go through the process carefully before availing the offers and discounts. To know more, please write to us.
You don’t need to purchase the offer in advance. Simply open up the app and discover spontaneous discounts going on in a shopping mall, beauty/salon or a café around you and redeem it. Also, get rewards on your loyalty cards every time you go out for shopping. Just carry your phone with Hoopoun installed in it.
Yes, they are and you need to keep your location services on to get the real time location based offers on the app. If your location services is turned off, you can still check out the available offers but that will be based on your last known location/search/preference only.
You can check out ‘Places Where You Can Earn Rewards’ section on our homepage to know it in detail.
Our sign-up process is quite easy and quick. You just need to download the app, sign-in your details, have your mobile data on and you are good to go.
Now you don’t need to worry about carrying your loyalty cards in your wallet. Scan it and simply store it in Hoopoun wallet and use it on the go. By simply installing the app, you can check out current offers in any café, shopping mall, movies or in a salon and redeem amazing discounts. It helps you to stay informed about latest discounts and earn rewards that too without carrying plastic cards.
You can speak to customer care support team of the brand you are availing offers for. In case you are not able to reach out to the brand, you can write to us.
Yes, we love to have customer reviews and feedbacks. You can post them directly on the offer page.
Currently, our offers can be availed in Delhi/NCR only. As we expand we shall update you over email.
Yes, by simply storing your loyalty card in Hoopoun app, we make it a hassle free process every time you go out for shopping. If you don’t have a loyalty card, you can become a member at your favourite stores using Hoopoun.
Currently Hoopoun is available for Android platforms only. It can be downloaded simply from Google play store. We are coming soon on the Apple store.
Not at this stage! We are currently working on the payment feature and much more. We will update you as soon as we release any new features. You can also write to us in case you are after a specific feature.
This depends upon the offers been set up by the merchants. In some scenarios, it can be availed once, twice or even multiple times. You can check the offers terms before availing the discounts.
Hoopoun uses your personal details for offers/rewards/ discount purposes only. We do not share any of your personal information with third parties, service providers or marketing agencies. We follow stringent protocols to maintain the security of our user’s data and transactions.
We are working out to get all the brands under Hoopoun roof. We have business listing feature in our app, simply tap it and click a picture of your favourite restaurant, café, shop or salon with their location. We will make sure we have them on the list, the next time you open the app.
No, you can use our guest log-in feature to try our app. But there are certain limitations to it. To enjoy our features to the fullest, it’s great to sign-up and stay informed about reigning discounts & rewards
No, enjoying discounts on Hoopoun comes absolutely free. Just download the app and get the benefits!
Yes, you can login through Facebook, Gmail and Twitter
Yes, we would love to have a rating from our users. You can do that directly from the app under your profile section. Go directly to Google playstore and rate us there.
Simply open Hoopoun app on your phone or download it from play store if you are a new user. For offer & reward redemption discover the offer under offer section which can be found from the reveal menu, read the offer terms and click on redeem button and it will ask you to enter the bill amount (remember enter the total bill amount without any discounts) and click on get OTP button and validate the OTP provided by the merchant. Walla you will receive your the offer and rewards with no strings attached.
With Hoopoun your customers can now enjoy digital loyalty card instead of physical card. If they are in your vicinity, we make sure that they know about you. And with real-time analysis, you get to know about their buying habits and offer products, services and rewards accordingly. This would facilitate you to increase your customer reach and boost sales.
With Hoopoun you can create multiple stores with the same account and create a single offer which will be available on these stores and vice versa. You can customise your offers as per your store (in case you have multiple stores). You can calculate offer costing on real time basis and see how much revenue you have generated through them. Click here to know What You Get.
We work in lifestyle, retail, restaurant, and café, bar, salon/spa, clubs, fitness and gyms.
There are two packages. Basic package is to sign up for free with limited features. And to avail full-fledged features you need to upgrade to the paid plan. We charge on a monthly basis and a minimum three months of upfront payment is required to activate your paid plan. But you are free to sign-up and start with our basic package to get the benefits of our software.
You can simply sign-up and start the registration process. Once you are done with all the steps for registration, your account will be activated within couple of hours. You will be informed about the same over an email. If you need any help in signing-up, you can write to us and our sales person will contact you.
You can pay by cheque, DD, cash and NEFT. We are working on the online payment module and will notify you as soon as it is released.
Yes, you can but there are certain limitations to it. If your offer is already live, then you can partially edit it like, offer terms, description, discount percentage, images but not all of the information. In case the offer is not live, but saved as draft then you can change it completely.
We value our clients and we will try to address the issues or concerns which you might be facing. If you still want to continue with the cancellation then please send in a written request for the same. And we will process it within seven business/working days from the day of receiving the cancellation request. Once the paid plan is cancelled, you will be automatically move to the basic plan, in case you still want to keep your ongoing active offers.
Not at present. But we are working on this and shall update you as soon as its launched.
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